24/7 support

Post Reply
User avatar
RadioEarn.com
Site Admin
Posts: 125
Joined: 21 Aug 2018, 22:11
Location: Osnabrück, Germany
24/7 support

Post by RadioEarn.com » 23 Dec 2018, 14:50

Dear members,

as thank you for a big value of members we change our support policy!

From now we are available for 24/7 (so every day, also on holidays like christmas, new year's eve etc.) and for all users (guests/members).
We try always answer your live-support requests asap. Sometimes it can be it will takes longer or it's overloaded. We apologize this but you can try it again every time. :)

We wish merry christmas!

Important: Payment questions please only in this forum. Our Payment Team will answer your question or problem also asap.
Need help?
Live-Support: Click here
E-Mail: Support@RadioEarn.com
WhatsApp: +49 (0)541 6735 4238 or click here

foussix
Posts: 75
Joined: 14 Sep 2018, 22:22
Re: 24/7 support

Post by foussix » 24 Dec 2018, 16:20

hello admin , please can i suggest that you create a live chat support for payment team. like that we can talk to payment team directly if possible. thank you

User avatar
RadioEarn.com
Site Admin
Posts: 125
Joined: 21 Aug 2018, 22:11
Location: Osnabrück, Germany
Re: 24/7 support

Post by RadioEarn.com » 24 Dec 2018, 17:45

foussix wrote:
24 Dec 2018, 16:20
hello admin , please can i suggest that you create a live chat support for payment team. like that we can talk to payment team directly if possible. thank you
Hi,

it's not possible currently, because there are out of work, so additional support will extend the wait time. They will always pay asap.
If a wrong payment address is selected (a problem) we can do it in live support.
Need help?
Live-Support: Click here
E-Mail: Support@RadioEarn.com
WhatsApp: +49 (0)541 6735 4238 or click here

foussix
Posts: 75
Joined: 14 Sep 2018, 22:22
Re: 24/7 support

Post by foussix » 24 Dec 2018, 17:58

ok admin , thank you for reply .
best regards

josemar
Posts: 1
Joined: 15 Jan 2019, 11:16
Re: 24/7 support

Post by josemar » 15 Jan 2019, 11:31

when is the payment?

phenomize
Posts: 196
Joined: 20 Sep 2018, 19:06
Re: 24/7 support

Post by phenomize » 16 Jan 2019, 15:44

josemar wrote:
15 Jan 2019, 11:31
when is the payment?
Refer to this pinned thread.

viewtopic.php?f=12&t=1555


Post Reply